Asthatrade FAQ

Get answers to all your question related to Asthatrade Frequently asked question (FAQ)

Sales

How do I open an account online at Asthatrade?

To open an account online, you can sign up using your mobile number on our website. You will receive an OTP to your number and you can get started with the process.

You will be required to enter your PAN, bank account details and personal details to continue with the sign-up. Check out this video

If you face any difficulties while opening an account online, you could contact our Sales team or alternatively call us on 0755-4268500, 0755-6693399 or email us at: sales@asthatrade.com

How do I open an offline account at Asthatrade?

To open an account offline you can call 0755-4268500, 0755-6693399 or email us at: sales@asthatrade.com. You will be assigned a sales executive who will be sending you the account opening forms for the respective segment via email.

Alternatively, you can find the application forms here on our website.

You will have to print out the forms, fill it up and sign it. Once you fill it up and sign it, you have to send the application forms over to the below address:

Astha Credit & Securities Pvt Ltd
F-01,138/42, Usha Preet, Malviya Nagar, Bhopal (MP) 462003

What documents do I need to open an account online at Asthatrade?

1. Your PAN card.

2. Your Aadhaar. (if you don’t want to use your Aadhaar, you can still open your account via the offline route)

3. To complete the eSign process, you will have to authenticate it with an OTP. So, make sure you have the number linked to your Aadhaar handy. If not, you will not be able to complete the process. If the number linked to your Aadhaar is inactive, or if you don’t have any number linked, then you can visit your nearest Aadhaar Seva Kendra to get it updated.

4. Cancelled cheque/Bank statement to link your bank account –

If your cheque is not personalized then the bank statement you upload should have both the IFSC and MICR code printed on it. If not then your application will be rejected. The bank statement has to be self-attested.

5. A photo or scanned copy of your signature proof will be required to be uploaded.

6. Income proof –

It is mandatory to submit income proof if you wish to trade in Futures and options – Equity, Commodity, and Currency. You can submit one of the below documents.

Form-16
Income tax returns acknowledgment
6-month Bank statement
Latest salary slip
Demat holding statement, or
A CA certifying your net worth

Note: The documents mentioned are for a Resident Individual Account.

What documents do I require to open an account offline at Asthatrade?

The documents required to open an account offline are listed below:

Photographs	One. Paste on the KYC form and sign across it.
PAN Card	1 copy, self-attested
Address Proof	1 copy, self-attested — (Driving license, Voter ID, Passport, Aadhaar Card, Bank statement, etc. – Any 1)
Income Proof	1 copy, self-attested — (latest salary slip, ITR, Form 16, 6-month bank Statement, etc. – Any 1) -Needed for derivatives trading(FO, CDS, and MCX)
Bank Proof	Personalized cancelled cheque(name printed on it) or bank statement or bank passbook copy(With visible bank account number, MICR and IFSC code)

What are the account opening charges and how do I pay it?

If you are opening your account online, you’ll get the option to pay the account opening fee right after you enter your PAN details.

The account opening charges are:

Trading Account: Equity, F&O	Fee : Rs.500/- (inclusive of Service Tax) Validity: Lifetime Rs.300 AMC for Demat Account
Trading Account : Commodity	Fee : Rs.500/- (inclusive of Service Tax) Validity: Lifetime

What are other terms and charges at Asthatrade?

Minimum Brokerage Charges for NSE & MCX	Rs 10 Per Lot
Minimum Contract Charges only for NSE(F&O) & MCX	Rs 30 Per Daily Contract Note
Call & Trade Charges	Free
Delay Payment Charges	15% per Annum (Debit not allowed after “T+5” Days)
Pledge & Unpledge Charges	0.04% or Rs 50 (Whichever is higher)
Payin Securities Charges	0.05% or Rs.25 (Whichever is higher)
UPI Payin Charges	Rs.10 per transaction

What is in person verification and how to do it at Asthatrade?

All brokers are required to carry out an In Person Verification (IPV) processfor all clients. IPV is a process where the broker verifies the client and his documents in person, as per the Circular set by SEBI.

It is compulsory for every client to go through the IPV before opening a Trading and a DEMAT Account. IPV in the past used to be done physically where an employee of the broker would visit and verify. Nowadays, technology allows the IPV to be done online using a webcam.

Checkout this video to know how it is done. You can do the IPV process by going to this link.

What is power of attorney (PoA) and why is it needed?

A power of attorney or POA is a legal document giving legal authority to another person to operate your account as per the instruction contained in the (POA) power of attorney. To put it differently you are just giving the broker an authority to execute trades on our behalf.

Almost all investor who opens the Trading and Demat account for delivery based trading, gives limited POA to the broker. It is a normal practice to provide PoA or Power of Attorney to your broker who can execute a trade on your behalf over the phone or even square off positions in your account if there is a requirement for margins. There is no way to be online without a POA, every online broker in the India would require you to submit POA to them. You can download the POA form from here.

What is Demat account and How to Open It at Asthatrade?

Demat Account is very much similar to a bank account which hold securities (shares) instead of money. However, unlike a bank account, your Demat Account need not have a ‘minimum balance’ of any sort.

Demat Account is used to hold shares and securities in dematerialised or electronic format. Dematerialisation simply means converting hard paper in digital format. Hence when you buy shares or any other securities, instead of giving you the papers or certificates in physical form it is converted to electronic form so as to increase their accessibility. Demat Account is used for the process of holding investments like shares, bonds, government securities, Mutual Funds, Insurance and(Exchange Traded Fund) ETFs.

Asthatrade demat account is registered with the well-known depository NSDL(National Securities Depository Limited). So, directly you will be part of NSDL depository once you open an account with us. Any stockbroker or DP has to become a member of the above depositories to be able to allow their clients to open demat accounts.

The process of opening best trading and demat account is very smooth & simple. You just need to log on to our website Asthatrade.com.

Click on open an account
Enter your email address and phone number
Confirm OTP
Select Segment like Equity & FNO or Commodity or select both.
Make Payment through Net banking or Debi/credit card details etc (for trading a/c only, no charges for demat account).
Upload Your documents Like Income proof, In-person verification Known as IPV, your Signature .
An In-Person Verification is done to ensure that the information/data given to you in the form is correct and actual.
When your application is processed, you will get a Beneficiary Owner Identity (BOID), that is an unique account number which can be taken into use while doing future transactions and to operate your account.
That’s it our sales team will reach you in case you need any help further.

Can I claim for a refund of my account opening fees?

The Refund & Cancellation policy for all payments made towards account opening using the payment gateway shall stand as under:

The fees paid towards account opening charges for enabling equities as well as commodities are non-refundable.
In case you have paid the charges relating to account opening multiple times, please send an email to sales@asthatrade.com stating the charges, and we will initiate the necessary procedure to refund your money.

How to add and withdraw Funds at Asthatrade?

Checkout this video to know more on adding or withdrawing funds:

Note: Currently we are not accepting NEFT / RTGS / IMPS Deposit. You can only deposit through UPI.

Check out this link to deposit through UPI.

Note :- Maximum single transaction limit Rs. 100000
UPI Fund Deposit accepted only registered banks

Click here to change your bank account details.

Fund Withdrawal: Click on this link to withdraw your funds

Note: Fund withdrawal request Cut-off timings for NSE Segment 05:00 PM and for MCX Segment 08:00 AM

If you have any other concern related to funds please contact us through call on
9669695612,8889484455
0755-4268558 or email us at:
accounts@asthatrade.com

Can I transfer funds from bank accounts that are not linked to my Asthatrade account?

No, you will only be able to transfer funds from bank accounts that are linked to your asthatrade trading account. SEBI regulations mandate this.

If you have transferred funds from an unlinked bank account which is not in your name, Please send an email to accounts@asthatrade.com with soft copy of your statement showing the debit transaction and along with that submit the below details:

Account Name
Account Number
IFSC Code
Bank Branch

Trading Software and Terminals at Asthatrade?

At AsthaTrade we are a technology driven company, We believe in best market apps and platform for our valuable customer.

Now you can use our trading platform on Windows, Android & ios . When you open a new trading and demat account with asthatrade, To start your trading or investing, you should be aware of these online platforms. They are the Best Online Trading Platform available In India.

Our Intutive Trading Tools

– ODIN DIET (Downloadable on pc/laptop)

– ASTHATRADE WAVE MOBILE TRADING APPLICATION

– HTML WEB BASED ONLINE TRADING PLATFORM

– Asthatrade Flow Advanced Mobile AAP

You can take a demo of our trading platform by calling to our Support team @ 0755-4268599, 0755-6693302.

You can also check out this DEMO Videos:

Astha Trade wave Mobile app demo

How To Use Web Based Html .net net

ASTHA ODIN Software demo

Asthatrade Flow Mobile App Youtube Video

How to reset and unlock password for software at Asthatrade?

Check out this video to know the exact process.

How to use back-office at Asthatrade?

Enter your Back-office Id and password sent you after account opening process is completed.
Under Finance accounting – go to finance reports – combined ledger
Hover over account reports at the top you will see party ledger click on it.
To check contract notes under share accounting- share reports – digital common contract Note
Link to directly go to Back office – click on Menu on top right – Under back office option

Watch youtube video on How to Use Asthatrade Backoffice here

Watch Youtube Video on basics of Asthatrade Back-office Here

For more help you can contact out support team at support@asthatrade.com.

Margin, Brokerages and calculator for asthatrade:

We started our january in the year 2005 with the aim of providing traders and investors best services in India in terms of value, support, & technology. Today, our groundbreaking pricing models wether in terms of Best Margin or Lowest Brokerage have made us one of the prominent stock broker in India

Click Here to check Asthatrade Margin Calculator for Equity(Cash), Future&options, Commodities and currency segment.

Total Margin is the margin required to hold the position overnight or also called NRML margin at Asthatrade. To check the marging availability to take overnight position or carryover the contract you can do calculation Here.

Disclaimer : Margin Policy can change any point of time based on risk and market volatility.

Below is the attached snapshot of brokerages at Asthatrade:

SEGMENT	BROKERAGE
Equity Intraday	0.01 % ( One paisa)
Equity Delivery	0.1 % ( Ten paisa)
Currency derivative	Rs.5 Per Lot
NSE Futures	0.01 % ( One paisa)
NSE Options	Sell (Rs.10/lot) + Buy (Rs.30/lot)
MCX	0.01 % ( One paisa) Crudeoil – [ Buy (Rs.30/lot) + Sell (Rs.30/lot) ]
Govt charges, taxes and stamp duty will be applied as per government norms	View Taxes

You can check all charges here.

Below is the Excel sheet for calculating brokerages across all segments (Equity, FnO, Commodity, Currency) at asthatrade. Click and download the file to use it on your device.

CLICK HERE FOR Asthatrade Brokerage Calculator

Asthatrade contact details for all department:

Please check this link

Where to Complain at Asthatrade?

For any complain related to asthatrade please contact on this number and email address:

Compliance officer:
Mr. Satish Chandra Gupta,
Tel: (0755) 4268555,
contact@asthatrade.com